Frequently Asked Question

Error: Disk Viewer template is not found. Perfoming operation failed
Last Updated 3 years ago

Screenshot of the problem


The components of the Disk Viewer have been damaged, removed or inaccessible. They are located in the directory of the installed program, in the "DiskViewerTemplate" folder.


Check the name, access, and absence of a conflict with the antivirus. The directory with the installed program can be located in the path
C:\Program Files\InobitecDICOMViewer VERSION\ - if you installed the program for all users.
C:\Users\USER\AppData\Local\Inobitec\Inobitec DICOM Viewer VERSION\ - if you installed the program for one user.
Where USER is your username and VERSION is the Viewer version.


You can also reinstall Inobitec DICOM Viewer. All missing or damaged files will be installed.

Instructions links:
Installing, Uninstalling and Launching the Program
Chapter 14. Disk Creator

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